
FAQ
♡Everything You Need to Know♡
What sizes do the crewnecks come in?
What are the processing times?
We're quick! Most orders are processed within 1 business day. Since we print each item just for you, this allows us to keep things fresh, made-to-order, and as sustainable as possible.
How long does shipping take?
We offer two shipping options:
Standard Shipping: 2–5 business days
Economy Shipping: 4–8 business days
Once your order is processed, it's on its way to you faster than you can say, "Where you lead, I will follow!"
What kind of printing do you use?
We use DTG printing — that stands for Direct-to-Garment. It’s a high-quality, eco-friendly printing method that allows for detailed, full-color designs that hold up wash after wash.
A little note: colors may vary slightly depending on your screen settings or lighting. We do our best to represent the colors accurately, but a teeny bit of variation is totally normal.
How to I start a return?
We get it—sometimes things just aren’t a fit. Here's how it
works:
- Returns are eligible within 30 days of your delivery date, but only for damaged or defective products.
- Your item must be in its original condition—unworn, unused, with tags, and in original packaging—plus you'll need your receipt or proof of purchase.
To start a return, email us at juniperelmcontact@gmail.com
If your return is approved, we’ll send you a return shipping label and all the instructions you need.
Please send returns to:
48280 Maplehurst Drive, Shelby Township, MI 48317
Important: Please don't send anything back without contacting us
first—unauthorized returns can’t be accepted.
Need help? You can always email us at juniperelmcontact@gmail.com
Damages and issues?
We want you to love your order! Please inspect your items as soon as they arrive and contact us immediately at juniperelmcontact@gmail.com if:
- Your item is damaged or defective
- You received the wrong product
We’ll sort things out ASAP and make it right.
Note: Gift cards are final sale and not eligible for returns.
Couldn't find your answer?
We're here to help! If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you. XOXO